Job Description

FINANCIAL OPERATIONS COORDINATOR

This is a US remote or in-office position. The Financial Operations Coordinator will serve as a key member of the Accounting and Finance teams, providing support with tasks related to accounts receivable and invoicing, accounts payable and account reconciliation tasks.

Job Summary

This is a US remote or in-office position. The Financial Operations Coordinator will serve as a key member of the Accounting and Finance teams, providing support with tasks related to accounts receivable and invoicing, accounts payable and account reconciliation tasks. The Financial Operations Coordinator will demonstrate prior experience in both accounts receivable and payable processes including account reconciliations, and will be responsible for maintaining accurate financial records, processing invoices and payments, and assisting with account reconciliation.

 

Job Duties and Responsibilities

  • Manage the full accounts receivable cycle, including client invoicing, billing milestone tracking, cash applications, and collections follow-up.
  • Monitor and maintain multiple billing and account payable mailboxes.
  • Review and reconcile Unbilled A/R on a regular basis, identifying aging items and driving resolution in coordination with project and accounting services teams.
  • Reconcile revenue cycle transactions including billing, payments and write-offs to ensure accuracy.
  • Monitor adherence to internal processes and controls.
  • Conduct variance and trend analyses on client billings, certain expenses, and operational KPIs as requested.
  • Identify and recommend process improvements to enhance efficiency and reduce financial risk.
  • Serve as a liaison between finance, operations, and billing personnel to ensure an accurate and seamless flow of data for accounts receivable, billing and accounts payable functions.
  • Perform accounting and contract review for billing milestones and bulk contract data.
  • Weekly review of AR Aging and AP ledger for all entities.
  • Coordinates the posting of vendor bills weekly.
  • Perform daily entry of bills for contractors for project-related expenses.
  • Partner with the revenue cycle team to ensure proper posting, collections, and reconciliation of revenue/billing transactions.
  • Support system enhancements and implementations of financial systems (e.g., Sage Intacct and Microsoft Dynamics CRM).
  • Assist with ad hoc requests and miscellaneous special projects as needed.

 

The above job description in no way states or implies these duties are the only duties performed by this employee.  The incumbent is expected to perform other related duties necessary for the effective operation of the department and company.

 

The Company reserves the right to change or alter any of the above duties and responsibilities according to the operational needs of the department and Company.

 

Education, Experience, and Skills

  • Associate degree, or equivalent work experience required. Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred
  • 2–3 years of experience with a primary focus on accounts receivable, client invoicing, and collections in a project-based environment is required
  • Hands-on experience with Sage Intacct is Preferred— candidates must be able to navigate the system and perform core AR, billing, and reporting functions independently
  • Demonstrated experience in project accounting and/or project-based billing, including milestone billing, contract review, and revenue recognition workflows
  • Understanding of revenue cycle processes, vendor payment processes and general accounting principles a plus but not required
  • High attention to detail and accuracy
  • Strong organizational skills with the ability to manage multiple priorities and meet deadlines
  • Advanced Microsoft Excel Experience (VLOOKUP, pivot tables, formulas required)
  • Team player with excellent communication and problem-solving skills
  • Ability to work collaboratively with cross-functional teams

 

Key Competencies

1. Accounts Receivable & Collections – Deep understanding of the full AR cycle — invoicing, milestone billing, cash application, collections follow-up, and Unbilled A/R management in a complex, project-based environment

2. Project Accounting & Billing Expertise – Hands-on experience with project-based billing workflows, milestone tracking, and contract-level revenue management.

3. Financial Analysis & Reporting – Ability to generate reports and statements and to provide insights to support decision-making.

4. Accounting & Financial Controls – Ensuring company policies and procedures are being followed while performing all tasks.

5. Data Management & Analysis – Proficiency in handling large datasets, using Excel or other financial software necessary to perform key tasks as outlined above.

6. Attention to Detail – Ensuring accuracy in financial records and reports that generate accounts receivable and payable transactions.

7. Communication & Collaboration – Effectively working cross-functionally with accounting, finance, and project teams.

 

Conditions of Employment:

  • Verification of employment history, professional references, and education or training.
  • Eligible Candidates must live in the US and be able to work in the US 

 

Working Conditions and Physical Effort:

  • Work is normally performed in a typical interior/office work environment.
  • Travel may be required based on business needs (domestically and internationally) and attend virtual programs outside of working hours as needed.

 

Aptitude Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

 

Featured Benefits

  • 100% remote working environment 
  • Medical, Dental, Vision Insurance
  • Annual performance bonus eligibility
  • 401(k) with employer match
  • Paid Time Off (combined vacation & sick)
  • Paid Holidays
  • Paid Parental Leave
  • Paid Life & Disability Insurance 

 

The range for this role is from $55,000 – $65,000 and based upon several factors including experience, education, skills, training, qualifications, location, and company need.

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Matthew Gordon

VP, Real-World Evidence
Matthew has more than 25 years of experience in real-world evidence and observational, non-interventional research. He has led studies across the full life cycle—from startup through publication—supporting objectives that range from understanding a disease’s natural history to fulfilling global safety surveillance requirements. Matthew brings deep expertise in orphan disease programs, having overseen more than 25 long-term, global initiatives, as well as in disease and product registries, prospective pharmacoeconomic studies, and systematic literature reviews. Matthew leads the RWE Registries team, responsible for building the business and team. Prior to joining Aptitude Health, he held senior leadership roles at Parexel, Worldwide Clinical Trials, inVentiv Health Clinical, Quintiles Outcome, and ICON Clinical Research. Matthew holds a BA in sociology from Boston University, is a long-standing member of the International Society for Pharmacoeconomics and Outcomes Research (ISPOR), and is a frequent speaker at ISPOR, the Center for Business Intelligence, and related industry conferences.

Gerald Stanvitch, PhD

VP, Scientific Content

Cate Browning, PhD

VP, Global Medical Affairs

Erin Zingales Rau

VP, Account Services

Kelly Kocor

VP, People & Culture
Kelly leads both the human resources and talent acquisition teams, ensuring that Aptitude Health attracts, retains, and develops top personnel to drive our continued success. With over 17 years of experience transforming global HR initiatives, Kelly is an expert in harmonizing HR policies and fostering a culture of engagement and partnership. She is committed to partnering with all areas of the business to ensure full regulatory compliance and delivering value-added services to our organization and its people. Kelly is passionate about developing and implementing HR strategies that help support our employees’ professional and personal growth. She is dedicated to fostering a culture that encourages innovation, collaboration, and inclusivity, helping Aptitude Health continue to be a great place to work.

Bart Zygmond

VP, Finance
Bart brings a wealth of experience to the organization, having worked in the life sciences, pharmaceuticals, manufacturing, and service industries. With his expertise in financial reporting, US GAAP, SOX, cash flow modeling, and financial analysis, he plays a crucial role in the company’s financial management and strategy. Prior to joining Aptitude Health as VP, Finance, Bart held several controller positions: at Q2 Solutions, he oversaw the global finance team and financial operations, ensuring the accurate and timely financial reporting of the company. He also held controller positions at Domtar Inc and Veristat.

Eugene Vissers, MD

Senior VP, Global Scientific Content
Eugene is a seasoned medical doctor with over 20 years of international experience in pharma, consultancy, and agency environments. Eugene leads the US team of dedicated experts responsible for developing high-quality medical content. Prior to joining Aptitude Health, Eugene served as medical director at Ipsen and AstraZeneca. With both his medical degree and an MBA, Eugene brings a unique perspective to his role. His clinical background, combined with his business acumen, allows him to develop innovative strategies that drive results. Under Eugene’s leadership, the medical content team delivers scientific information of the highest quality, providing valuable insights to our clients around the world.

Adrian Barfield

VP, US Business Development

Kelley Hernandez

Executive VP, US Business Development
Kelley has over 18 years of experience in the oncology space. Kelley joined Aptitude Health after working with Cardinal Health, where she was part of the Healthcare and Analytics Division, and finished her tenure there with VitalSource™ (GPO division). As the leader of the strategic business development team for the US, Kelley brings a wealth of expertise to the organization. Her experience in the healthcare industry, combined with her ability to identify and capitalize on new business opportunities, is invaluable in driving the company’s growth and success. Kelley’s dedication to building strong relationships with life science partners is a testament to her commitment to delivering exceptional value to the healthcare industry.

Adam Sinensky, MBA

Chief Technology Officer

Adam has over 20 years of experience in the healthcare industry and an MBA in healthcare management. After 10 years as a strategy consultant to life science companies, Adam has spent the last decade as a product and strategy leader focused on bringing technology products to market across the payor, provider, and life sciences segments. By combining his business acumen and experience working directly with software developers, engineers, and data scientists, Adam has successfully led numerous product launches and enhancements from ideation to development and go-to-market initiatives. His product and change management expertise has led organizational shifts from services to technology at companies such as Change Healthcare and Datavant/Ciox. At Aptitude Health, Adam is responsible for growing our portfolio of product offerings by leveraging real-world data and artificial intelligence with our existing solutions and industry-leading Axess Network of healthcare providers. He also oversees our IT and cybersecurity teams.

Stefanie Daniels

Chief Commercial Officer

Stefanie is a seasoned healthcare executive with over 20 years of experience in oncology. She brings a wealth of knowledge and expertise to the organization. Stefanie joined Aptitude Health after spending over a decade as a senior director at Physicians’ Education Resource, an oncology CME vendor. During her tenure, she led and managed teams responsible for grant development/acquisition, program creation/execution, and faculty management. Stefanie’s deep understanding of the oncology industry and her ability to lead teams through complex projects make her a vital part of the organization’s success. Her dedication to providing high-quality solutions to our life science partners is a testament to her commitment to improving cancer patient care.

Jason Cash

Chief Financial Officer

Jason is an accomplished finance professional with over 20 years of experience in the pharmaceutical services industry. Throughout his career, he has demonstrated a keen ability to navigate high-growth organizations, delivering exceptional results. Before joining Aptitude Health, Jason served as the CFO of Veristat International, a global contract research organization. In this role, he led the financial strategy and played a pivotal role in driving the company’s growth and success. Jason’s wealth of experience and expertise in financial management make him an essential member of the leadership team. His strategic thinking and ability to drive results are highly respected within the industry.

Jez Moulding

Chief Executive Officer
Jez is a seasoned leader with over 20 years of experience in general management and regional president roles. He has a proven track record of success in the healthcare industry, having worked in the US, Japan, Australia, Korea, South Africa, France, and the UK for Sanofi, where he supported the launch of 10 new drugs across various therapeutic areas. As chief commercial officer at UDG Healthcare and EVP at Ashfield, Jez demonstrated his expertise in developing and implementing successful business strategies. He joined Aptitude Health from Pharmaspectra, an IQVIA business, where he served as CEO since 2018. Jez’s extensive experience in the pharmaceutical industry and his leadership skills make him an invaluable asset to the organization.