PROJECT & EVENT MANAGER
Aptitude Health has an excited opportunity for Project & Event Manager (PEM) in The Hague office. The PEM is the main day-to-day contact for multiple client accounts, providing exceptional customer service and account management, and is reporting to the Director Account Services in Europe. AH is seeking a PEM who is solution-oriented, always thinking about the client’s business, anticipating issues, and can integrate ideas & solutions and creative strategies while ensuring effective support to produce superior results. The PEM will also lead and execute projects for his/her own accounts to ensure consistency across all projects
Aptitude Health
Aptitude Health (AH) provides the world’s leading life sciences companies with unparalleled physician access, business intelligence, and medical communication solutions that translate clinical and commercial successes into life-changing cancer treatments. As the healthcare provider, AH provides the best-in-class products and services, combined with a proven track record of success to our valued partner for life sciences companies who are seeking to identify, develop, and commercialize oncology and hematology innovations.
Essential job duties:
- Day-to-day primary client contact on all account related activities
- Lead and execute projects for the allocated accounts and projects
- Provide tactical supports to clients and internal staff and manage expectations of all internal and external stakeholders
- Partner with Business Development team members on the creation of statements of work and budgets
- Manage digital solutions for assigned projects
- Partner with other departments to obtain health care professionals transfer of value reporting details and provide regular compliance updates as requested by the client compliance officers
- Support and manage live, virtual and offline activities
- Partner with Project Operations Manager to facilitate logistics for delegates and expert faculty when required
- Support the Axess Team with the continuous expansion of our Axess Network for our health care professionals
- Available to travel on a limited basis when required (up to 15-20%)
- Flexibility and available for occasional teleconferences outside of usual working hours
- Available 32 – 40 hours a week
Experience:
- 3+ year in Project or Account Manager at an agency (healthcare experience is preferred)
- Project management experience for meetings / events including congresses, (e.g. symposia, advisory boards)
- Excellent decision making, critical thinking and problem-solving capability in a very fast-paced environment
- Be highly organized and able to keep team members moving forward and on track
- Strong client orientation and interpersonal skills
- Understanding of the HCP transfer of value reporting is preferred
- Experience in delivery of digital solutions is preferred
- Experienced in spreadsheets usage and project management software
- Highly efficient in the use of Office 365
- Fluent in English (both written and verbally)
What we offer:
AH offers a challenging job with a lot of variation and room for own initiative in an informal and professional working environment. You will get to deal with fun and hardworking colleagues with >15 nationalities. At the moment we work from home, but flexible working was something we were already used to at AH with the possibility to work once a week from home. In addition, AH offers employment conditions such as a good pension, a collective medical insurance, and the possibility to attend relevant courses. We will offer a competitive salary package and at least 24 holidays a year.